Privacy policy

We appreciate your interest in our company. At Heidrun Höhn, we take the protection of your personal data seriously. For your protection, we have taken technical and organizational steps to ensure compliance with the statutory data protection regulations. The types of information we collect during your visit to this website and how it is used are explained below.


This Privacy Policy applies to all the websites and domains we operate. To enhance user-friendliness and provide more information, our websites may also contain third-party links. By clicking on these links, you will leave our website. Third-party websites and their privacy practices are beyond our control. We are not responsible for information or content on third-party websites. Any personal data that you provide to third parties is not covered by our privacy policy. We therefore recommend that you carefully read the privacy policy of the organization concerned before disclosing personal data. Under certain circumstances, some third-party providers may forward their personal data to us. In such cases, this is subject to the third-party provider’s privacy policy.

Personal data

Personal data comprises individual details about your personal and material circumstances. It includes your name, address, telephone number, date of birth, your user IDs and your passwords.

Non-personal data

Non-personal data comprises information concerning the usage of a website which cannot be directly attributed to you. We collect and analyse non-personal data in order to evaluate the usage of our website. Non-personal data includes specific URLs, browser types and IP addresses. Most non-personal data is gathered by means of cookies or other analysis technologies.

Data protection and children

Persons under 18 should not send us any personal data without the permission of a parent or guardian. We do not request personal data from minors. We do not knowingly collect such data and never disclose it to third parties.

Collection and processing of personal data

Whenever you visit one of our websites, for security purposes our servers temporarily store data regarding the requesting server, the pages you access, the date and duration of your visit, the specifications of your browser and operating system, and the website from which you visited us. No additional personal data is stored unless you provide it voluntarily, e.g. as part of registration, for the execution of a contract, or when requesting information.

Use and disclosure of personal data

We use the data you make available to us solely in order to enhance the service we provide and for the technical administration of our websites. Your personal data will not be sold, hired out or otherwise disclosed to third parties unless:

  • This is necessary in order to process a contract and you have expressly allowed us to do so (e.g. if you have placed an order for products, your address and order details may have to be passed on to our suppliers)
  • A proper, authorized request for data has been received from government agencies
  • An enforceable administrative or court order to do so has been received
  • This is necessary in order to prevent abuse/fraud or to protect our rights and property

Use and disclosure of non-personal data

We collect non-personal data in order to examine the usefulness, performance and effectiveness of our websites.

Deletion of data

If your data is no longer required for the above-mentioned purposes (including billing), it will be erased. Please note that prior to each erasure, initially merely all references to the data are deleted, not the data itself. It is only finally erased after some time (in order to prevent accidental erasure and intentional damage). For technical reasons, data may be duplicated in backup files and when it is mirrored. Such copies, too, may only be erasable after a certain period of time.

Use of cookies

Cookies are files that are stored on the hard drive of your computer. They prevent you from having to re-enter data each time you return to a website. We rarely use cookies. However, for non-personal data we occasionally use session cookies, which store technical session parameters in your browser cache. This data is deleted as soon as you close your browser. On the rare occasions that we need to store personal data in a cookie, we will request your approval first.

You can prevent the storage of cookies on your hard drive by choosing the setting ‘Block all cookies’ in your browser configuration. You can also configure your browser to ask you each time before accepting a cookie. Finally, you can also clear existing cookies again at any time.

Subscription services

If your wish to unsubscribe to services or information which you previously expressly requested (e.g. an email newsletter), please use one of the following methods:

  • Choose the link ‘Unsubscribe’ or ‘Cancel subscription’ and follow the unsubscribe instructions contained in each subscription-related communication.
  • Return to the website or websites where you originally registered your settings and follow the unsubscribe procedure.
  • Write to us including your name, your email address, your postal address as well as all relevant information about your subscriptions and registrations.


We take all necessary technical and organizational security measures to protect your personal data from being lost or misused. Your data is held within a secure data processing environment to which the public has no access. In certain cases, your personal data is encrypted during transmission by means of Secure Sockets Layer (SSL) technology. SSL encryption ensures that no one but us can read the data. This security feature is active when an unbroken key or a closed lock icon appears in the lower part of your browser (depending on which type of browser you use). If you wish to contact us by email, please note that the possibility of data and content being read by third parties cannot be ruled out. We therefore recommend that you only send us confidential information by post.

Access to information

You may submit a written request to find out about the information held about you by us. This service is provided free of charge. You also have the right to have incorrect data corrected as well as to have data blocked or deleted.

If you have any queries, please contact:

Leipziger Münzhandlung und Auktion Heidrun Höhn e.K.
Nikolaistraße 25
04109 Leipzig

Tel: +49 341 124 790
Fax: +49 341 211 72 45